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What is the first question in mature change leadership?

How do we convince people quickly?

Is this change worth making at all — and what is the real problem?

Who will lead the communication campaign?

None

Per force-field analysis, what is usually the wiser move?

Doubling the pressure and driving incentives

Ignoring resistance until it fades

Weakening restraining forces by understanding and addressing their causes

None

What is the purpose of the “refreezing” stage?

Rooting the new way so the organization doesn’t relapse

Permanently freezing any further changes

Terminating the resisters

None

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