f3

Which pillar is described as the “embracing” one that makes the rest possible?

Integrated systems

Results and alignment

The culture of trust, respect, and compassion

None

“One division’s procedure nullifies another’s work” — a warning sign in which pillar?

Integrated processes and systems

The culture of trust

Collaboration and communication

None

What is the right question when assessing an organization’s maturity?

How old is it and how many employees?

Which is the weakest pillar to begin development from?

How many quality certificates does it hold?

None

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